Spectrum Health

Receptionist was very poor and couldn't do her job at all. Then the nurse had an attitude against me.

Then i see the doctor and she says right away that i should be dead. Then the doctor starts argueing with me and wouldn't listen to me called me names then started say i wouldn't listen to any other doctors and she doesn't know my history. Then she says to me that i am not listening and i am not doing doing what my specialist doctor is saying. In which i am trying to do my best and working on things.

Then next Lynda L Hulst throws the computer at me and just about brakes the computer off the wall argueing with me and she got belligerent with me and throws papers at me and ink pens at me and i never seen anything that she was showing me. Then she said to me Mr. *** are you going to listen to me then she said what are you here for and what do you need done. I said i need refills on medicine and i told her my medication and she said are you sure.

Then she said you should be insulin. I told her i can keep it under control. I told her that i drive truck. Then she said you shouldn't even be driving truck at all.

Then she said i will see what i can do meaning i trying to pull my Medical card away from me. which i think is wrong. Then she said that i need to do blood work by 11/12/2022. I felt uncomfortable and threatened and wanting to leave this doctor.

I feel that this doctor needs to not have a license anymore or find me a differant doctor. Because if i have to keep seeing this doctor i will file a lawsuit against spectrum health about this doctors office.

Then after seeing this doctor I read the reviews and they are all bad and i feel shes unrepectful and only wants to argue with everyone she sees. So if i have to see her again i will file a report with the police and courts.

I was a self-referral to Betty Ford Breast Care Center at Midtowne on April 5, 2022. I have no complaints about the staff at Midtowne.

They were friendly and professional. I was told I could see my results on My Chart, and that I would get a results letter in 7-10 days. I did see my results on My Chart; however, I always await the letter. No letter as yet.

I called to inquire about it, thinking it was lost in the mail. The person I talked with was rude, and it seemed to me that I was bothering her. She informed me that my doctor would send a letter. I informed her that I have been to Betty Ford Breast Care Services every year for many years and my doctor has never sent a letter and I always received my letter from Spectrum Health Betty Ford Breast Care Services.

She again said, "Your doctor will send a letter." At this point, I said "thank you and goodbye." To say the least, I expected some type of explanation as to why the results letter process has changed. Too much to ask??

The nursing staff did not contact me for my appointment with the Dr. My phone records prove such.

The nurses have bullied, called me names, dropped my dose from 99 mg to 41 mg in one day. Now they refuse to let me speak to the Dr. My counselor has not returned my calls and did not show up for my therapy session. They pick and choose when to charge me a copay.

Come to find out, they have been charging me and my insurance illegally as the service the claim are services I have never received. They violate my hippa rights and many other patients as well. They are playing God with my life and assume they will get away with it.

Furthermore, they cover for each other and lie for even the "patient advocate" Michelle. Michelle is no advocate for patients, she is the master of covering up the clinic's illegal actions.